**Our office will be closed for the holidays from 12 Noon EST, Wednesday, December 18, 2013, until 12 Noon EST, Tuesday, January 7, 2014. We will be happy to respond to your inquiry or process your registration after we return. Have a safe and happy holiday season!**
Frequently Asked Questions
Are your programs on-line?
Course content is not delivered on-line. However, we do have an on-line discussion group for students and graduates, and students have the option of submitting tests and assignments via upload to the student area of this website.
What is the cost of the program?
Please check our registration forms for costs of CSNN programs.
Are the textbooks included in the cost of the course?
Yes, all required texts are included in the course fees.
Once I register, how long will it take to receive my course materials?
Generally, we advise students to allow four - six weeks for delivery. If you wish to speed this up, you may choose to make your first payment by credit card, money order or certified cheque. As we ship only prepaid materials, anything paid by personal cheque is held for three weeks until the funds have cleared.
Do you issue receipts for income tax purposes?
Yes, our fees are tax deductible in Canada. Receipts for income tax purposes will be issued, at year end, for fees paid for subjects completed within the current tax year, plus applicable taxes.
How long do I have to complete my program?
You have a maximum of two years to complete either the Natural Nutrition program or the Eldercare program. An additional two months is allowed in which to prepare for and complete the final exam. Should you be unable to complete your program within two years, it is possible to arrange an extension (fee applies). Upgrading may be required before you can write the final exam.
Is there anyone I can call if I am having difficulty with the course material?
Yes, we have academic advisors on staff and they can be reached by phone, fax or e-mail during our regular office hours. In addition, once you register you will be invited to join our on-line discussion group where you may post questions and receive answers from other students, graduates and faculty.
How well are CSNN's programs recognized?
Our Natural Nutrition program is one of only a few in Canada which meets qualifying standards set for status with one or all of the professional organizations for holistic nutritionists. Thanks to the undying efforts of CSNN director Danielle Perrault, CSNN Registrar, individual branch managers, CSNN students and graduates, our school has grown from a single classroom location in 1995 to a current (as of June, 2012) twelve classrooms in major cities across Canada and the Distance Education program. Anyone considering our school can be confident that CSNN will continue to provide the type of curriculum for which we have become known.
What does PLA mean and am I required to apply for it?
PLA stands for Prior Learning Assessment. You only need to apply for it if you have done some previous education and you are hoping to get exempted from one or more subjects in our course. If you do not want exemptions, you do not need to apply for the PLA.
What are Practicums and can I attend?
Distance Education students do not attend practicum sessions as do the in class students. These sessions are not clinical hours. They are held in a classroom setting and provide an opportunity for students to present the findings of their case studies and receive feedback from the instructor, and from the other students. Distance ed students have an instructor to call upon should they require help with these, or any other, assignments. There are a few practicums in which mandatory information is provided that does not involve case studies. That information is provided to distance students in the form of notes.
When you are closed for holidays, will I still receive my course materials and have my papers graded?
The Distance Education office closes for holidays during the New Year period and for part of the summer. We do this during the slow times of the year in order to spend time with our families. No materials will be shipped and no tests or assignments will be graded during holiday closures. However, students are all advised of closure times well in advance and are given the opportunity to change arrangements for shipping of materials or for submission of course work. Notices of holiday closures will also appear on this website.
Because the office is closed for several weeks during the year, can I have an extension of my two-year time limit?
No. You are still able to work on your course during our holidays. You may even mail in assignments during this time if you wish; however, they will not be graded until after we return.